Customer Experience

Your Airport Ride Is Now a Loyalty Program With Wheels: Lyft’s Jordan Glassberg
17 May 2026
Brands Should Stop Chasing Clicks, Start Booking Memories: United’s Mary Rachelle Stumpf
10 May 2026
Philo’s Mike Keyserling: CTV’s ‘Paradox Of Choice’ Is the Real Discovery Challenge for Marketers and Media
21 Apr 2026
GSTV’s Kristina Lutz: Gen Z is Looking for Discovery Beyond Social in the Real World
20 Apr 2026
Marriott’s Monique Perlmutter: 75% of Travelers ‘More Open to Discovery’ During Travel Moments
11 Mar 2026
WPP Media’s Adam Shlachter: Gaming ‘Might Be Ultimate Environment’ for Retail Media
10 Mar 2026
United’s Kinective: The Traveler Mindset Creates an Open Wallet
4 Mar 2026
In-store Is Retail Media’s Blind Spot: Michele Roney of Mars United Commerce
4 Mar 2026
In-Store Retail Media Is the Untapped Giant: SMG North America’s Sean Crawford
2 Mar 2026
Lower Costs Fuel In-Store Media Growth: Stratacache’s Ben Reynolds
15 Feb 2026
Gaming Offers Commerce, Not Clutter, to Brands: Acxiom’s Elizabeth Donovan
11 Feb 2026
Personalization Inside Physical Stores Underpins Retail Media Strategy: CVS’s Paul Lentz
9 Feb 2026
For In-Store Media, Relevance Is the New Scale
1 Feb 2026
Best Buy’s Derek Bodurka: Gaming’s Grip on Consumers’ Passion has Lessons for Brands
27 Jan 2026
Best Buy’s Jen Jensen: Why Consumer Electronics Shoppers Represent ‘Unique Customer Landscape’
28 Dec 2025
Unlocking ‘Why?’: PMG’s Sam Bloom on the Biggest Mover in Retail Data
25 Nov 2025
AI, Agentic Commerce and ‘Priceless’ Real-World Experiences Reshape Marketing: Mastercard’s Cheryl Guerin
17 Nov 2025
Tie Media to Patient Outcomes: Genentech’s Gozde Dinc on Measuring Success in Healthcare Ads
17 Nov 2025
Terry Kawaja’s Best Parody Yet….. and for a Cause
17 Nov 2025
Integrated Commerce Empowers Advertisers to Work Smarter: IPG Mediabrands’ Amie Owen
12 Nov 2025
Beet.TV Daily Digest Beet.TV Mailing List

By subscribing, you accept the terms of our Privacy Policy.