Customer Experience

Epsilon Exec: AI-Powered Identity will Democratize Advertising
13 Aug 2025
Retail Media Revolution: How Albertsons, Google and Spark Foundry are Changing Brand-Agency Collaboration
12 Aug 2025
From Compliance to Competitive Edge: Lyft, Kroger, Intuit LiveRamp on Trust in Marketing
5 Aug 2025
From Digital to Physical: Uber Advertising Campaigns Leverage Utility and Emotion
5 Aug 2025
United, Microsoft, LiveRamp and Newton Research See AI as Key to Smarter Data Partnerships
4 Aug 2025
United’s Luc Bondar Champions AI and Loyalty in the Rise of the Traveler Media Network
30 Jul 2025
Why CVS Media Exchange Believes Collaboration, Not Competition, Will Define Retail Media’s Next Era
28 Jul 2025
To Democratize TV Ads, Universal Ads Wants to Think Like Social Media
28 Jul 2025
CMX, Reddit, Haleon Execs on Personalization and Trust in Community Marketing
27 Jul 2025
Retail Media Must Move Beyond Data to Focus on Experience: Google’s McGahee
27 Jul 2025
AI, Personalization and News Are Redefining Marketing, but Fear Still Holds Brands Back: Lou Paskalis
18 Jul 2025
United’s Kinective Media Sees Loyalty as a ‘Lifestyle,’ Not Just Miles
8 Jul 2025
Brands Must Respect the Conversation as AI, Authenticity and Community are Key to Engagement: Reddit’s Mike Romoff
1 Jul 2025
‘We’re at the Center of Pop Culture,’ and a Gateway to Gen Z: Fandom’s Jeremy Steinberg
1 Jul 2025
OtterBox Reinvents Brand Story with ‘Made for Yes’ Campaign, New Consumer Focus: Otter’s Samantha Quagliano
24 Jun 2025
Criteo CEO Sees Agentic Shopping as the ‘New Website’ for Brands and Retailers
22 Jun 2025
Uber Advertising’s Creative Studio Aims to Deliver Fluid Ad Experiences
19 Jun 2025
Jinx Joglekar: What Do TV Viewers Want to See More Of? Flexibility and Control
11 May 2025
Razorfish’s Eddie Gonzalez: Data-Driven Experimentation Isn’t a Contradiction
7 May 2025
Telly TV Sees Dual-Screen Future for TV Advertising: Seho Lee
21 Apr 2025
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