United Airlines MileagePlus
Beyond the First-Party Data Rush, the Real Work Is Making It Smart
CANNES – The scramble for first-party data may have been a necessary reaction to signal loss, but it has left many brands with a new problem: a trove of information they don’t fully know how to use. For many, the promise of a unified customer view remains fractured by internal technology silos and a lack […]
United’s Nunn: In-Flight Commerce Is Taking Off, Fueled by Data and Connectivity
The battle for consumer attention is increasingly being waged in unconventional spaces, and for one major airline, the sky itself presents a fertile ground for media and commerce innovation. A year after launching its media network, United Airlines is looking beyond traditional advertising, aiming to transform the travel journey into a seamless, shoppable experience. In […]





