MIAMI – Sometimes you need to learn from new media channels in order to better understand and use the ones that are much older. Social media and television is a case in point.
Media technology provider 4C Insights cut its teeth on digital platforms like Facebook, Instagram, Twitter and others. As it shifts into the linear television space to enable more precise audience targeting, it’s an instance of TV “borrowing a plan from the digital playbook,” says Chief Product Officer Anupam Gupta.
In this interview at the recent Beet Retreat Miami 2017, Gupta explains some of the more important learnings gained from the social media space and reflects on the company’s programmatic venture with NBCUniversal.
Given their advanced advertising infrastuctures, which enable granular audience targeting, the big social media platforms provide fast measurement for campaign optimization.
“Those are good and those are learnings that I think you can apply to, let’s say, the world of TV where you want to target better, you want to have more programmatic tools and you want to measure and optimize faster.”
Another learning is that the data in social media “is huge and it’s real-time,” providing brands with consumer insights that can be used to identify the kinds of consumers they want to target. “We call it the unlimited focus group,” says Gupta.
The third learning he cites is the huge reach of social media. “So when you’re doing a true cross-channel campaign and if you need to find more reach or more frequency, you can use social media as an additive channel let’s say to television.”
Asked about the industry’s quest for uniform cross-platform audience measurement, Gupta says the focus should be on business objectives. Some brands are after upper-funnel lift, others actual sales impact and yet others everything in between.
“At the end of the day yes, there is a strong desire to measure things, but to has to tie back to the objectives that a marketer has,” says Gupta.
In a deal announced in October, the 4C platform has programmatic access to NBCU inventory that isn’t sold in the Upfront.
“Now you can bring the audience intelligence to bear against that inventory, build a plan that essentially hits the audience you’re going after and execute on that just like you do digital campaigns,” Gupta says.
This video was produced at the Beet Retreat Miami, 2017 presented by Videology along with Alphonso and 605. For more videos from the event, please visit this page.