Why Relevance Rules in Ecommerce

a Beet.TV Leadership Series

presented by

In the rapidly growing ecommerce world, the powerful forces of machine learning and innovation have led to a highly optimized shopping journey, with more signals and customer touchpoints than ever before. As a result, customers are bombarded with choice, making them overwhelmed and less likely to transact – the Paradox of Choice.

Companies leveraging first party transaction data can address this and unlock new revenue streams with premium offers that delight customers and create more value in every transaction with relevant next best actions. In many ways, it’s a win all around – all centered on ensuring relevance rules.

“Why Relevance Rules in Ecommerce,” a 10-part series produced by Beet.TV in its Manhattan studio, will explore how to take the customer journey to the next level by going beyond personalization and embracing more “relevant” approaches to customer experiences that delivers the best ad to the best person at the best time.

Topics covered in this series include:

  • The state of retail and the role of shopper data.
  • Why is relevance key to the transaction part of the customer journey?
  • What new signals and customer touchpoints can help deliver the best possible customer journey?
  • The power of AI and Machine Learning, and their impact on the retail ecommerce experience.
  • Success strategies that leverage innovation and creativity post-checkout.

Production and Distribution

Videos will be produced primarily in Beet.TV’s NYC studio space at NeueHouse, 110 E 25th St. Interview sessions typically are done in less than 20 minutes. Our next upcoming production dates are Thursday, April 25; Thursday, May 9; and Thursday, May 23.

Published videos are 5-8 minutes in length. Videos will be published on Beet.TV, its syndication network and through its social media channels.

To arrange an interview, please contact Katy Charles, Chief of Operations at Beet.TV – katy@beet.tv.